Quality

Quality Management

What is Total Quality Management?

Quality Management System

A Quality Management System is a set of co-ordinated activities to direct and control an organisation in order to continually improve the effectiveness and efficiency of its performance.

A Total Quality Management System will deliver the following real benefits:

  • Reduce costs and increase profitability
  • Deliver quality assurance to your clients
  • Win the trust of customers and employees
  • Improve the quality of your output
  • Overcome daily challenges more easily

What proof is there that an ISO 9001 Quality Management System works?

In 2010 the Harvard Business School conducted the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety change when employers adopt ISO 9001. They analysed a matched sample of nearly 1,000 companies in California. ISO 9001 adopters subsequently had far lower organizational death rates than a matched control group of non-adopters. Among surviving employers, ISO adopters had higher growth rates for sales, employment, payroll, and average annual earnings. Injury rates also declined slightly for ISO 9001 adopters.

Why should my business use Total Quality Management?

  • Show The World You Mean Business 
    A dynamic and robust quality management system is what separates world-class companies and organisations from the rest.
  • Reduce costs and increase profitability
  • Deliver Quality Assurance Across The Board
    Stakeholders, customers, suppliers and employees are reassured by your commitment to quality. You're worthy of their loyalty.
  • Maximise Quality 
    Enterprises that commit to quality management certification have to look closely at their processes, so that they can ensure consistent high quality.
  • Reduce Operating Costs
    The process of achieving QMS certification inevitably leads to efficiencies that save materials, time and moneyImprove the quality of your output
  • Overcome Challenges And Obstacles More Easily 
    ISO 9001 adopters had higher growth rates for sales, employment, payroll, and average annual earnings.

What Quality Management certification programme should I use?

We offer Quality Management certification programmes that fit all business types: