Who Are We
Over the last 40 years Telarc SAI has provided expert assessment and certification for New Zealand businesses.
With offices in Auckland, Tauranga and Christchurch and key personnel based in Wellington and Dunedin, our insight and oversight remain in high demand across the country.
With a team of over thirty talented professionals we provide auditing services that focus as much on business improvement as they do standard compliance. We work in many different sectors and offer a multi-disciplinary approach to our clients, ensuring the standard they receive is appropriate, effective and reflects performance.
Telarc SAI is a Crown Entity Subsidiary owned by the Accreditation Council (75%) and SAI Global Limited, Sydney, Australia (25%). We are recognised as a Certification /Registration Body by JAS-ANZ (Joint Accreditation System - Australia and New Zealand).
Our vision is to continue to excel as New Zealand's leading provider of systems assurance and training services. With the expertise and dedication of our people and an unwavering, company-wide commitment to service excellence and client success.
The values of Telarc provide us with focus and purpose. They are non-negotiable and consistent in application. They inform every aspect of our day-to-day work and ensure our people are successful in their endeavours, and our business the best it can be.
We recognise that our social, environmental and ethical conduct has an important impact.
We take our corporate social responsibilities seriously and are committed to advancing policies and systems to ensure we address and monitor all aspects of these responsibilities.
In this respect we strive to maintain a productive and open dialogue with both customers and employees and conduct regular customer satisfaction surveys and actively encourage feedback from our employees.
We expect that all work be conducted in compliance with the highest ethical standards of business practice. We apply these standards to all dealings with employees, customers and other stakeholders.
Telarc aims to attract, retain and motivate the highest calibre of employees by actively showing how we can encourage their contribution and development.
Exemplary environmental practice is of great importance to Telarc and we have a commitment to adopting, refining and enhancing responsible environmental practices.
We understand the significance of the communities we live and work in, and always strive to give back to these communities.
Who assesses the assessors? Some clients may be hesitant with such a question“ but we think it's an important one to ask.
We are formally recognised as an accredited Certification/Registration Body by JAS-ANZ (Joint Accreditation System - Australia and New Zealand) to certify quality, environmental and safety management systems.
JAS-ANZ is a member of the International Accreditation Forum (IAF). This is the world association of Conformity Assessment Accreditation Bodies involved in management systems, products, services and personnel certification / registration programmes.
Each year JAS-ANZ measure us against the relevant international standard: ISO/IEC 17021 Conformity assessment: Requirements for bodies providing audit and certification of management systems.
Accreditation to this standard assures users of both our competency and impartiality. But that's just the start of our commitment to our client's ongoing peace of mind.
All of our assessors are professionally trained and qualified and have valuable industry experience. Many are also listed with the International Register of Certified Auditors (IRCA) or Exemplar Global (formerly RABQSA). Across a broad range of New Zealand industry our people have specialist knowledge in the assessment and implementation of many different management systems.
The integrity of these assessments is ensured through an independent third-party approach, and by not being involved in consultancy with certification clients. We recognise the importance of complete impartiality in carrying out all certification activities, and we're rigorous in our work to ensure this.